Our Ethos
Ward Estates believes in providing an exceptionally high level of customer service by going above and beyond the requirements of customers. We understand that selling and purchasing a property can be both stressful and worrying. The Ward Estates team aim to make this experience as straight forward as possible without subjecting you to hard sale techniques or a stereotypical Estate agent approach. We believe it is important to engage with our customers keeping them informed and answering any questions they may have. We aim to build good relationships based on trust and honesty. We hope that all our customers experience a personalised approach that is different to what they have experienced before.

We are a well-known, bespoke, female operated, reputable agency, specialising in Sales. We have over 35 + year’s collective experience within the industry therefore having extensive knowledge of the Sales market. Ward Estates trades under SageWard Ltd which opened in 2010. This highly successful Ltd Company has established an excellent reputation for award winning customer service within the lettings sector. We felt that it was time to establish a sister company to meet our existing customers sales needs with the same dedicated, customer focused approach. Our experience and feedback tells us that the majority of our new business comes through word-of-mouth due to the high level of service we offer. Ward Estates will emulate this successful combination of knowledge, passion and attention to detail.

We believe in building a good reputation and we feel that our professionalism, vast understanding and efficiency makes us a first class agent who will provide the best possible service. We also believe that we stand out from our competitors being female operated and focused on sales. Ward Estates focus on 'Sales only' and give 100% dedication to the property, vendor and purchaser. We treat each property as if it were our own and will give the same service no matter the circumstances, size or value of property. Ward Estates also benefit from offering low realistic competitive rates to all Vendors whilst being located in a prominent position in the centre of Hertford. We are confident that our rates will beat those local competitors but at the same time offer an outstanding and unbeatable service.

We are proud to announce that Ward Estates won the award for ‘Best Estate Agent in Hertford 2022’ as voted by the British Property Awards. We were shortlisted after being mystery shopped on our customer service levels and estate agency knowledge for several months and from there the judging continued and in July 2022 it was confirmed that we placed number 1 for best agent where we proudly won the Gold Award. This confirms that our ethos and style of business has succeeded, and we will continue to keep up the good and hard work and go that extra mile as we always have done.

We have a prominent office in Parliament Square, the centre of Hertford Town. We cover all surrounding areas from Welwyn/Stevenage to Bishops Stortford, Cheshunt/Hoddesdon to Buntingford and all areas in-between.